Shipping & Deliveries
Do you ship to my country?
We ship to about 90 countries. Please check the available shipping countries.
What shipping methods do you offer?
There are 3 shipping methods available. According to your contry, the applicable shipping methods would vary.
- Express: Usually more expensive. But it is the fastest method and you can fully track your package.
- Standard: Less expensive. We use registered mail service, but you may not be able to track your package according to your country's postal service system.
- Small Packet / Economy: The most inexpensive shipping. We use registered mail service, but you may not be able to track your package according to your country's postal service system. Available for orders less than 2 Kg (4.41 lbs) for Small Packet, 1 Kg (2.20 lbs) for Econony. (Economy is applicable only for USA and Australia.)
How much is the shipping cost?
Shipping rates are based on the destination country, total weight of the order and shipping method.
You can estimate the shipping cost in the [Shipping] section of your shopping cart after selecting country and entering the postal code of the shipping address.
When will I receive my order?
We usually ship your order within 3~4 business days after we receive the payment. The delivery days may vary according to the destination country. The estimated delivery days after the shipment are as follows.
| Country | Small Packet / Economy | Standard | Express |
|---|---|---|---|
| United States | 10~15 days | 7~15 days | 3~5 days |
| Canada | About 20 days | 8~15 days | 5~8 days |
| Australia | 15~20 days | 10~15 days | 3~5 days |
| New Zealand | 15~20 days | 10~12 days | 2~4 days |
| Hong Kong | 10~15 days | 10~15 days | 2~4 days |
| Singapore | 10~15 days | 10~15 days | 1~3 days |
| Taiwan | 10~12 days | 10~12 days | 2~4 days |
| China | N/A | N/A | Paused |
| Japan | 10~12 days | 10~12 days | 2~4 days |
| Indonesia | 20~30 days | N/A | N/A |
| Philippines | 6~10 days | 6~10 days | 3~5 days |
| Thailand | 10~12 days | 10~12 days | 2~4 days |
| France | 10~12 days | 7~12 days | 4~6 days |
| Switzerland | 10~20 days | 10~20 days | 4~6 days |
| Sweden | 10~14 days | 10~14 days | 3~5 days |
| Denmark | 10~15 days | Available | 3~5 days |
| Russia | N/A | N/A | 7~10 days |
| South America | 30~40 days | 30~40 days | 7~10 days |
If you have questions about shipping and delivery, please contact us.